Shipping & Delivery Policy

At Kajillion Press, we work hard to get your orders to you as quickly as possible while maintaining the quality you expect. Please review our shipping and processing guidelines below.

Catalog Items

In-stock catalog items typically ship within 3 business days after payment is received. Orders placed on weekends or holidays will begin processing on the next business day.

Custom Orders

Custom orders require additional time for design, production, and quality checks. Shipping timelines will be discussed and agreed upon during the ordering process.

We strive to ship custom orders within 7 business days following final artwork approval. More complex designs, larger orders, or specialty materials may require additional processing time.

Artwork Approval

All custom orders go through an artwork creation and approval process before production begins.

• Customers will have the opportunity to review and approve their custom artwork.
• Production will not begin until final artwork approval is received.
• Delays in providing artwork, instructions, or approval may extend the processing timeline.
• Once artwork is approved and production begins, changes may not be possible and additional charges may apply.

Shipping & Delivery

• Shipping costs are calculated at checkout or provided during the custom order process.
• Delivery times vary based on the shipping carrier, destination, and selected shipping method.
• Processing times do not include transit time.
• Tracking information will be provided when available.
• Business days are Monday through Friday, excluding major holidays.

Shipping Delays

While we make every effort to meet our estimated shipping timelines, occasional delays may occur due to material availability, equipment issues, high order volume, or shipping carrier disruptions. We will make reasonable efforts to notify customers of significant delays.

Address Accuracy

Customers are responsible for providing accurate shipping information. Kajillion Press is not responsible for delays or additional shipping expenses caused by incorrect or incomplete addresses provided at checkout.

Damaged, Lost, or Incorrect Orders

If your order arrives damaged, contains incorrect items, or appears to be lost in transit, please contact us at kajillionpress@gmail.com within 7 days of delivery or the expected delivery date. Include your order number, a description of the issue, and photographs when applicable.

We will review the situation and work toward an appropriate resolution.

Questions or Special Requests

Need your order by a specific date? Contact us before placing your order. Rush processing may be available depending on production capacity and material availability, and additional charges may apply.

Contact: kajillionpress@gmail.com

Stay Awesome!